what we're all about

As a parent or a caregiver of someone with special health care needs, you are often the ho'okele or steersman navigating through the health care system. Oftentimes, there's no map to help you figure out your next step. Hilopaʻa Family to Family  is here to help you.  A State of Hawaii not-for-profit organization in the process of obtaining our Federal 501c3 non-profit status, we are staffed by veteran advocates who are prepared to give you the kokua you need to guide your family's canoe through the sometimes turbulent waters to good health.

We are just a phone call away and serve all islands:

We are now also reachable by text message at (808) 465-5444

compliance

Hilopa‘a complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat people differently because of:

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• Race 

• Color

• National Origin

• Age

• Disability

• Sexual Orientation

• Sex

• Gender

Hilopa‘a provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters

• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Hilopa‘a provides free language services to people whose primary language is not English, such as:

• Qualified interpreters

• Information written in other languages

If you need these services, contact 1-808-791-3467.

If you believe that Hilopa‘a has failed to provide these services or discriminated in another way, you can file a grievance with the U.S. Department of Health and Human Services, Office for Civil Rights:

• Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf   

• By phone, or

• By mail

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

​For free language assistance services, please call:

1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444

(Ilocano)  PAKDAAR:  Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam.  Awagan ti 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Tagalog)  PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Traditional Chinese) 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Samoan)  MO LOU SILAFIA: Afai e te tautala  Gagana fa'a Sāmoa, o loo iai auaunaga  fesoasoan, e fai fua e leai se totogi, mo oe, Telefoni mai: 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Mashallese)  LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān. Kaalọk 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Trukese / Chuukese)  MEI AUCHEA:  Ika iei foosun fonuomw: Foosun Chuuk, iwe en mei tongeni omw kopwe angei aninisin chiakku, ese kamo.  Kori 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Hawaiian)  E NĀNĀ MAI:  Inā hoʻopuka ʻoe i ka ʻōlelo [hoʻokomo ʻōlelo], loaʻa ke kōkua manuahi iā ʻoe.  E kelepona iā 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Micronesian/Pohnpeian)  Ni songen mwohmw ohte, komw pahn sohte anahne kawehwe mesen nting me koatoantoal kan ahpw wasa me ntingie [Lokaiahn Pohnpei] komw kalangan oh ntingidieng ni lokaiahn Pohnpei. Call 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Bisayan / Visayan)  ATENSYON:  Kung nagsulti ka og Cebuano, aduna kay magamit nga mga serbisyo sa tabang sa lengguwahe, nga walay bayad.  Tawag sa 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Tongan)  FAKATOKANGA’I:  Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fai atu ha tokoni ta’etotongi, pea teke lava ‘o ma’u ia.  Telefoni mai 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.

(Laotian)  ໂປດຊາບ: ຖ້າວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.