Welcome to our Student Laptop Program
Offering exclusive laptop(s) for students.
In partnership with Cal Poly Pomona and Dell, the Bronco Bookstore is offering complete Dell laptop packages with sales taxes, fees and extended warranties included (plus optional payment plans). We worked collectively with all the Campus departments to find the best machine for your needs.
The partnership with Dell and the University allows us to offer payment options on Dell Laptops as well as an extended 4-year warranty and 4-year accidental warranty, making sure that you have a problem-free computer to use during your college tenure.
- The Pro Package is catered toward students using the laptop mostly for typing reports, spreadsheets, internet research, email and e-book reading.
These options are only recommendations but you optimally you will need to decide what best meets your needs. Please contact the Bookstore if you have any further questions or need assistance selecting the right laptop to meet your needs.
Pro Package
Dell Latitude 3320
- Dell Latitude 3320 xCTO
- 11th Generation Intel Core i5-1145G7
16GB, 2x4GB, 4267MHz, LPDDR4x, Non-ECC Memory - Win 10 Pro 64 English, French, Spanish
- Integrated Intel Iris Xe Graphics for i5-1145G7 Processor with 16GB Memory
- M.2 256GB PCIe NVMe Class 35 Solid State Drive
- 13.3" FHD (1920x1080) Non-Touch, Anti-Glare, IPS
- HD Camera, 250nits, WLAN
- Intel Wi-Fi 6 AX201 2x2 .11ax 160MHz + Bluetooth 5.1
- 3 Cell 41 Whr ExpressCharge Capable Battery
Pro Package Pricing $1,170.99
Payment Plan Option:
2-year payment option: One payment per semester
(4 total payments)
INCLUDED IN PACKAGE
- Sales Taxes: Included
- E-Waste Fees: Included
- 4-year extended insurance: included
- 4-year accidental insurance: included
FAQ's
1. Can I use financial aid to pay for my laptop?
a. Yes, financial aid can be used. If you choose to use financial aid through a payment plan, each payment will be billed to your student account and financial aid will be applied if it is available. But you must make arrangements through the Bookstore.
2. Can I use Bronco Bucks to pay for my laptop?
a. Yes, but you must make arrangements through the Bookstore.
3. Can I switch my laptop later to a newer or better one?
a. No. Please note that students are responsible for continuing payments for their selected laptop through the end of the payment plan and/or until the amount is paid in full.
4. If I switch majors and need a more powerful laptop, can I exchange my laptop?
a. No. Please note that students are responsible for continuing payments for their selected laptops through the end of the payment plan or until the device is paid in full. We recommend opting for a higher performance laptop if you believe you might need it. Please contact the Bookstore. But note that once opened, there are no returns/exchanges.
5. What if I don't want to be in the program anymore? Can I get a full refund?
a. Refunds will be handled on a case-by-case basis. You will need to make arrangements through the Bookstore at studentlaptops@cpp.edu.
6. What happens if my laptop is lost or stolen?
a. Please note you will still be held responsible for paying off your device in full. Additionally, a new device agreement cannot be started until any previous device agreements are completely paid in full.
7. Am I liable if my laptop gets compromised through malware/viruses/hackers, etc.?
a. All users are solely responsible for the maintenance and care of their machines, including but not limited to software, hardware, virus detection, and malware blockers.
8. Can I buy any laptop in this program in one upfront payment?
a. Yes, all laptops offered through this program can alternatively be purchased instead of utilizing the payment plan.
9. While making payments, is this laptop strictly for educational use, or can I use this laptop for personal use, outside work for my job, or contracted work, etc.?
a. The laptop is yours to use to your preference, like any other electronic item you own, as long as payments are current. But do take into consideration that if you at some point return the device before your payments end, the device return will be subject to the Bookstore’s discretion if it will be allowed to be returned.
10. What happens if stop going or transfer from CPP?
a. Please note you will still be held responsible for paying off your device in full.
11. Can I have my laptop shipped to my home or parents’ home?
a. Yes, but you must make arrangements through the Bookstore.
12. What happens if I miss a payment? Are there late fees?
a. Missed payments will place a financial hold on your records until payments are up to date. Financial holds will limit your ability to enroll in future semesters and/or get your diploma.
13. Do we get charged interest?
a. The price offered is all-inclusive, and there are no additional interest charges.
14. Are there other student offers/deals on tech besides this program?
a. Sometimes, please check with our Bronco Tech associates for the latest offers.
15. Why is the MacBook Pro extended AppleCare+ warranty and accident protection not included in the Student Laptop Program?
a. The program is currently only for Dell. See Bookstore for promotions and offers on all other products that are not part of this program.
16. Do I have to purchase the recommended laptop package?
a. Currently, this is an optional program. Recommended laptops from academic colleges are not required for success in your classes.
17. When will I own this laptop?
a. Students will own their laptops once all outstanding payments have been made in full.
Dell Purchases - Student Laptop Program
Please visit us at Bronco Bookstore Technology department or email us at studentlaptops@cpp.edu when you are ready to purchase or if you have any questions about the program.
Dell Premium Support Plus (AKA Dell ProSupport Plus) is included with Dell purchases made through the Student Laptop Program.
See the table below for a comparison of Premium Support Plus vs. other Dell support levels.
| Service Description |
Base Warranty |
Premium Support |
Premium Support Plus |
|---|---|---|---|
| Technical support through phone and online*** | Varies |
24x7 |
24x7 |
| Hardware repair model*** | Varies |
Home Visit |
Home Visit |
| Dedicated phone queue with direct access to Dell support experts | X | YES |
YES |
| Single resource for software and hardware expertise | X | YES |
YES |
| Collaborative help to resolve everyday software issues*** | X | YES |
YES |
| International support – help that travels with you*** | X |
YES |
YES |
| SupportAssist technology enabled features*** : | X |
X |
X |
| • Proactively finds issues and contacts Dell while notifying you |
X | YES |
YES |
| • Predicts problems before they start | X | X | YES |
| • Automated removal of viruses and malware | X | X | YES |
| • Optimizes PC performance automatically | X | X | YES |
| Personalized help with software to set data backup, parental controls and more | X | X | YES |
| Repairs for accidental damages like drops, spills and electrical surges | X | X | YES |
***Visit the Dell Premium Support Plus Service webpage for complete details.
Dell Equipment Support - Student Laptop Program
Hardware repairs and warranty claims can be filed directly by visiting the Dell Support Page.
(The Bookstore staff can guide students in seeking support or filing a claim with Dell. Faculty and staff should contact their respective department IT and
support specialists for software support).
Dell Knowledge Base (Search for articles to support your product)
Contacting Dell if you require service
- Contact Dell from a location which includes physical access to the supported product.
- Provide the serial number of the Service Tag (as defined below), Model Number, current version of the operating system you are using, and other information as requested by Dell. Dell will verify the customer's supported product, applicable service and response levels and confirm any expiration of services.
Online, Chat, and Email Support
Dell ProSupport website, chat and email support available at www.Support.Dell.com.
Telephone Support Requests:
Available 24 hours each day, 7 days each week (including holidays).
United States
1-866-516-3115 or
1-800-433-7831Canada
1-866-516-3115Other countries
See www.Dell.com/ProSupport/RegionalContactsAvailability may differ outside of the United States and is limited to commercially reasonable efforts.
Please refer to the warranty information given to you when you made your Dell purchase for additional details about your product.
For additional Dell support information, please download the Dell ProSupport Plus Service Description.
Have additional questions? Contact us: 909-869-3280 or studentlaptops@cpp.edu
