General Policies
** MODIFYING APPOINTMENTS **
All changes or modifications to appointments must be made at least 4 hours before your scheduled appointment. Click on your appointment and select "Edit Appointment" in the BLUE box at the bottom of the appointment window to modify or change the day/time or add additional information about your course or academic needs. You must call the TRC Office at (203) 837-9245 to make any day-of changes to your appointment.
** CANCELLING APPOINTMENTS **
You MUST cancel at least 4 hours before your appointment and CALL the TRC Office of (203) 837-9245. Otherwise, you will be marked as a No-Show. To cancel an appointment, click on your appointment and select "Cancel Appointment" in the RED box at the bottom of the appointment window.
** NO SHOW POLICY **
Students who receive three No-Shows or repeated cancellations will have their accounts disabled and will be unable to make additional tutoring appointments until speaking with the TRC Coordinator. If this has happened to you, please contact the TRC Coordinator at trc@wcsu.edu to schedule an appointment to discuss your account.
** WAITING LISTS **
Students may add themselves to the waiting list for a particularly tutor or appointment time. If a cancellation occurs, all students on the waiting list will be notified of the opening. Students must log-on to MyWCOnline to schedule an appointment at this time. All waiting list appointments are first-come-first-serve. If the appointment is showing as full it means that another student has already requested the appointment.
** Active Appointments **
Students may have up to (3) active appointments at any given time. There is no limit to the number of appointments a student may have, but we ask that students do not schedule more than 3 appointments at a time to allow all students fair access to tutoring. As soon as you complete an appointment you will be able to make another.
Important Reminders:
* Schedule rotation starts on Monday. The schedule will show the current day of the week at the top of the schedule
* The TRC is open to students whenever the library is open. However, tutoring schedules and availability vary by tutor.
* All appointments must be made at least the day prior to the requested appointment time. This is to allow adequate notice to tutors so that they can be prepared for their sessions
* If you do not see your course listed in the schedule above, click here: Tutor Request By Special Appointment Form
Additional Resources
›› Math Clinic
›› CS Tutoring
›› Tutoring Resource Center homepage
