TrojanPass: Locked/Disabled Accounts

The following options are available for TrojanPass accounts that have been locked out or disabled:

• Submit a HelpDesk ticket at https://helpdesk.troy.edu
• Call 1-334-670-HELP (4375)

The following Proof of Identity is required:

• TROY ID Number
• Last four of Social Security Number
• Full Date of Birth

Hours of operation can be found on the Helpdesk homepage.

Note:  If you need to change or have forgotten your password, please refer to https://reset.troy.edu/