Assist with ticket operations for upcoming performances, which helps increase Wolf Trap’s exposure and reputation. Manage shows at The Barns, assist with set up of Filene Center Shows, and help with Wolf Trap Member Pre-Sales. Applicants should be personable as they will interact directly with patrons and donors.
- Provide relevant ticket information to internal and external customers
- Financial reconciliation and reporting
- Set up and verify show audits for financial settlement
- Fill Encore Member orders, as well as take other member orders over the phone
- Research market expansion ideas and strategies
- Learn ProVenue ticketing system and relevant ticketing reports
Requirements
- Strong customer service skills, business writing, creativity, and initiative
- Outstanding writing, communication, and interpersonal skills
- Strong computer skills including knowledge of Microsoft Office
- Attention to detail
- Enthusiasm and initiative