This course will focus on the dental practice and those circumstances which can reduce and sometimes prevent increased risks that often lead to malpractice claims. Attendees will be provided with practical suggestions and approaches that can successfully avoid common hazards which often increase the likelihood of malpractice claims against the dental practitioner. The course also is designed to explore how professional liability policies work and to demonstrate the wisdom of having your practice protected by professional liability insurance. This course is 4.5 hours and will address the following risk management fundamentals:
- Management of patient communications by choosing words wisely, listening intently, earning trust and respect, and creating the happy and loyal patient
- Implementing office policy so the entire team utilizes the same risk and safety policies
- Providing all clinical treatment that meets or exceeds the accepted standard of care in your locality
- Understanding the basic principles of accepted chart and record documentation and the responsibilities of protecting patient health information
- Effective patient management regarding non-clinical issues and adverse events
- Fundamentals of legal concepts, including general informed consent, vicarious liability and negligence
Included modules:
- Module 01 . How your Policy Can Work for You (Runtime 27:11'')
- Module 02 . Risk Control Measures (Runtime 19:59'')
- Module 03 . SOAP (Runtime 12:50'')
- Module 04 . Standard of Care and Deviation (Runtime 11:35'')
- Module 05 . Importance of Documentation (Runtime 15:13'')
- Module 06 . Managing your Dental Team (Runtime 11:07'')
- Module 07 . Informed Consent (Runtime 15:38'')
- Module 08 . Medical Emergency Protocol (Runtime 20:44'')
- Module 09 . Managing Unexpected Events (Runtime 12:13'')
- Module 10 . Medical History (Runtime 15:41'')
- Module 11 . Creating the Positive Patient Experience (Runtime 15:16'')
- Module 12 . Challenges of Modern Dentistry (Runtime 13:48'')
- Module 13 . Compliance (Runtime 28:59'')
- Module 14 . A View from the Trenches (Runtime 52:48'')
CEU credits:
4.5
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